Funny how HD Beauty does not hold themselves accountable for anything, even when replying to their reviews. Bad customer service. Great at your first appointment, but as fake as they come! And when it comes to touch ups, they don't call back or reply to emails. Received one reply email from Victoria to make an appointment for follow up,I replied to that same email asking for one no response. Tried making an appointment through phone calls which they don't answer. Tried leaving messages and emails but to no avail. They didn't respond to any of my emails. Made numerous attempts to get in touch with someone. I would never go back not even for free and would not recommend to anyone. Gave a one star because I didn't have an option of zero stars.
I rarely leave reviews, but this experience deserves one. The customer service here was beyond disappointing. I had an issue with them. Instead, I was met with long wait times, unhelpful responses, and representatives who clearly didn’t care.
I want to express my heartfelt gratitude to your studio for an incredible course! The lesson was filled with valuable information, practical skills, and a friendly atmosphere. The instructor explained everything clearly and was always ready to answer any questions. Thank you for your professionalism, support, and inspiration! You are the best, HDBEAUTY ACADEMY
Last Friday I attended a free course at HD Beauty. Many thanks to Victoria for the information, everything was accessible and understandable and interesting. I also liked the school itself, the training, the girls who work, all very nice and responsive. Once again, many thanks and see you soon
I had my first touch up appointment scheduled and a few hours before the appointment the technician cancelled. I’ve rescheduled with them again for the touch up and on the day of the appointment the “academy” was closed and there was nobody inside. I do not recommend booking and is a waste of time, especially if you’re driving from out of town.
The ladies at HD Beauty are amazing! Very talented, super smart and amazingly ethical! They really mean everything they say I took two courses from them and I am in the process of completing another course (this time online) and I can say with the outmost confidence that I feel really comfortable in everything I learned. HD beauty is extremely clean and all their products are top notch quality! Victoria is such a professional and a naturally gifted PMU artist and teacher. She will try and teach you something various different ways until it clicks for the student! Bonus points: you have mentors for life!!!! I highly recommend their academy and all their services. As a student, I modelled twice for another fellow student under Victoria’s supervision and both my lips and eyeliner look amazing! Nothing gets passed Victoria until it’s perfect! I wish HD beauty continued success
I had my powder brows and eyeliner done with Irina. She's a total pro at what she does and is super sweet. I would highly recommend going here for your permanent makeup. I had previous powder brows that had faded Irina redid them for me and I'm even more in love with them now then I was the first time (done elsewhere). The eyeliner was also one of the best decisions. Looking beautiful and done up has never been so easy. Thank you!
HD Beauty Permanent Makeup Academy is a Canadian Beauty Salon based in Vaughan, Ontario. HD Beauty Permanent Makeup Academy is located at 27 Roytec Rd #5A, Vaughan, ON L4L 8E3, Canada.
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