Nasty chicken and unprofessional staff. We ordered quesadillas and burritos via Uber eats and all of the chicken in the order was old and gross. It was stale and looked anemic and gray, tasteless and just nasty. I called to place a complaint and a man with a thick accent picked up and completely disregarded my complaint. He started defending Quesada as a brand (as if that exempts his branch from poor preparation) and lied that his name was "John" when I asked him what his name is. He told me to come down and come check the chicken myself? Not sure who trained this employee but he has very poor manners - I was simply advising that he and his team double check the quality of chicken and he got very abrasive. Gross person and gross food - don't eat here.
Had the slow cooked birria burrito & the flavor of the meat was really good but the portion of it should be a bit bigger, same with the salsa. The topping were very fresh, love the cilantro as it adds an excellent fresh mild herb flavor but seemed to all go to one end of the burrito. The lady who normally serves me is always nice & they usually have a soccer game on the tv for customers to watch. Games aren’t necessarily live. The classic size (medium) is quite filling, keep in mind it had rice, beans & refried beans plus many veggies. Cost was $16 after tax.
I saw that they had a taco deal for $3 so went in and ordered 3 tacos, the server was then asking what toppings so i told him. Never once promoted the taco deal or suggested if that's what i wanted only certain toppings. Only one sign at the door but on the menu thats constantly changing and so small you cant read it. It should have been advertised where customers order or the person serving should do a better job to inform customers of the promo
"I had a great experience at Quesada! The food was fresh, flavorful, and served quickly. The staff was friendly and attentive, ensuring we had everything we needed. They were knowledgeable about the menu and offered great recommendations. Overall, a fantastic dining experience—both in terms of food and service!"And , atmosphere was awesome.
I'm very disappointed with my experience. I ordered a burrito wrap, but the staff mistakenly made it as a burrito bowl. When she realized the mistake, instead of starting fresh, she tried to dump the contents of the bowl into a tortilla, resulting in a messy, poorly wrapped burrito. When I brought it up, she argued that it was the same thing, but no one wants an unevenly filled, sloppy burrito. The lack of professionalism was frustrating. I won’t be returning or recommending this place to anyone. Owner/manager told me nothing wrong with what they did.
Mexican food is known for filling quantities, either the lady doesn’t know what portion size should be or she just simply doesn’t care enough to provide good customer service. Ordered a bowl which is more than half lettuce, she scooped half a spoon of guacamole and put some out of that again and when I asked is that a small bowl she had the audacity to call this a large and said this is the only size we have 13$+ for half a spoon of chicken a truck loads of lettuce? And I ordered a cup of street corn and she dint even bother heating it up to melt the cheese. Many better Mexican restaurants in the area. Don’t waste your time going here.
Are you kidding $3.59 for a bottle (500ml)Nestea Ice Tea ! The gas station is cheaper. Would have refused but I opened it already. Burrito was ok. 1st & last time in the place. Location on Edgeley & Portage Prkwy Vaughan
Quesada Burritos & Tacos is a Canadian Mexican restaurant based in Vaughan, Ontario. Quesada Burritos & Tacos is located at 90 Edgeley Blvd, Concord, ON L4K 5W7, Canada.
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