I’m writing this as a former employee because people absolutely need to know what they’re walking into with this dealership. After what I witnessed working here, I can say confidently that if you shop at this dealership, you will be disappointed — and likely much worse. Every single trailer that came through during my time there was damaged, scratch-and-dent, or loaded with hidden issues, and not once did I see a proper pre-inspection before these units were pushed onto customers. The entire goal was to rush walkthroughs, avoid questions, and get people to sign papers before they realized what they were actually buying. Anything customers noticed was “patched” at best — never properly repaired — and the expectation was to get the unit out the door, no matter the condition. After delivery? Good luck. Calls, emails, and messages go unanswered, and customers get stuck dealing with serious problems on their own. I watched this happen constantly. A major source of the chaos is the owner, Paul. In my experience, he is aggressive, dismissive, and refuses to take responsibility for anything. When customers ask reasonable questions about money, deposits, or trailer issues, he often reacts with hostility and threats to call the police instead of having a professional conversation. That was the environment employees were expected to work under every day. Now for the part customers absolutely need to know: Deposits & Consignment — BE WARNED During my time there, I saw countless situations where: Customers struggled to get their deposits back, even when nothing had been finalized. Consignment sellers had to chase the dealership endlessly for payment, and in many cases, the money was never returned in a timely or transparent manner. From what I witnessed firsthand, once the dealership has your deposit or sells your consignment trailer, good luck getting communication or clear answers about your money. This was one of the biggest ethical issues that pushed me to leave. About the Reviews Another thing shoppers should know: during my time there, it was extremely obvious which reviews were genuine and which looked like they came from people connected to the business. The overly positive reviews do not reflect what actually happens. The negative reviews are far closer to the truth. Final warning: Shop here at your own risk. If you’re considering buying a trailer here, inspect every inch yourself, get EVERYTHING in writing, and understand that: you may not get your deposit back, you may struggle to get paid on consignment, and once you leave the lot, you’re on your own. Based on what I personally witnessed working there, this is absolutely not a dealership I would recommend to anyone.
So I had a rough start with RV Farm. The first rv they sold me had a lean on it, which I didn’t find out about till they sent me a contract for another RV I didn’t even look at. I was prepared to buy another rv locally however Steve called and offered me a really good deal on another camper this was on the 29th of July. I had to wait almost 2 months to receive my camper which unfortunately all comes down to bad communication on managements part.The administrator was amazing and she deserves a raise!! She answered my questions the best she could and would contact the owners for information. She went above and beyond!!! I just got my camper yesterday and it’s beautiful! The only thing that is wrong with the RV is the dealership did not replace the mattress which I was assured they would do but unfortunately it did not get passed along. That is my biggest grievance is the lack of communication on the management side. The trailer is absolutely beautiful and they did a fantastic job detailing it. The only advice I would give to anyone planning on buying from RV Farm is to have clear communication from the start. Ish your awesome! Paul give this woman a raise she is an asset to your company! I love my RV and I’m so glad it’s mine?
The RV Farm was a pleasure to deal with. We found the trailer we loved and was at a fantastic price. They did a pre inspection before they delivered it and made sure everything was working and working parts were installed. They gave us a great trade in value on our old trailer and we put it towards the new trailer. Steve was a great salesman and very up front and bang on with everything. Ish was such a help with the administrative work. Paul the owner had to deal with a small issue on the delivery but talked to me and solved the issue with professionalism. Not sure why others had bad reviews, our experience was great and seamless.
Avoid at all costs....purchased an RV.... i travelled to collect the RV and had already paid for it......they lied about the mileage and the fact that it had damage on it..... The RV was to have a travel permit when i arrived to pick up, as the paper work said. When i got there it was not plated and they wanted 5000 to plate. Parts were mentioned to me to be on order and would be delivered to me when they arrive....not one call to address anything....thieves and liars....please please avoid these people. Their reply is I’m not a customer…I have the receipt!!!.. 2015 Forest River Forester 2291S purchased in 2023!!! If you deal with them you'll come to know, they don't return phone calls!!!
Purchased an RV and open it getting it ready for the season when we ran into a couple of main issues. Spoke to Paul (one of the owners) who understood the situation and within a couple of days he refunded us for parts we needed. We are happy with the resolution and timely matter it was taken care of. Thank you to the The RV Farm and Paul especially.
We consigned our camper trailer to Paul and his team. What a great and painless experience. They picked up our trailer, had our agreement ready to sign and took it back to their yard in a painless transaction. I highly recommend Paul and the RV Farm. Very knowledgeable and experienced. A+++++
Bought a nice rv at the RV Farm and they help you finding wich trailer is right for you and they are really friendly ..also the delivery was on schedule ...thanks Paul and the whole team ...greetings ☺
The RV Farm is a Canadian RV dealer based in Vaughan, Ontario. The RV Farm is located at 1841 Hwy 7, Concord, ON L4K 1V4, Canada.
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