This company is a fraud. They are not responsible and accountable. The blinds we bought last year were under warranty, but when I called for repairs, they gave me different phone numbers. Each person I spoke to said they don’t work there anymore or have sold the company. I have contacted 5 people over the last two months, and no one has helped. Avoid this company—they are only here to trick people!
Months of Silence Over Defective Blinds Date of Initial Service Request: Early August 2025 I am writing this review after months of persistent, ignored attempts to resolve critical issue with two of my installed blinds. The lack of responsiveness from this company since August is not merely disappointing—it is extremely unprofessional and completely unacceptable. The Product Failures I have two separate, issues that require immediate professional attention: Dining Room Blind Failure: This blind has completely ceased responding to remote commands. It is fully charged and shows a green indicator light, confirming its power supply. Furthermore, the remote control is functional, as it operates identical blinds located in my living room. This confirms the fault lies specifically with the dining room blind's mechanism. Bathroom Blind Failure: The blind in my bathroom no longer closes fully. This is a severe problem, as it allows neighbors a view into my private space, creating a comfort concern. This issue demands an immediate resolution. Appalling Lack of Customer Service The mechanical issues are compounded by an appalling breakdown in customer service dating back to August. I have reached out to your company numerous times via text messages and repeated phone calls, none of which were ever returned. When my husband finally managed to get through to someone, he was given the singular, unhelpful instruction to "replace the remote battery." We complied, and the failure persisted. Since that exchange, subsequent calls made by my husband and myself have been ignored, reinforcing the feeling that my family is being intentionally avoided. This level of prolonged indifference and silence is disgusting. Having exhausted all private, direct methods of communication over several months, I am now forced to take this matter to a public forum to elicit a response. This review serves as a formal public demand for immediate action. I require specific confirmation of a scheduled service appointment to diagnose and rectify both the non-functioning dining room blind and the privacy-breaching bathroom blind. I expect a response to this review and a resolution plan within 48 hours. This is not the service expected when purchasing home installations, and the refusal to address a basic failure is intolerable.
This company is not taking responsibility and accountability for what their partners have done to customers! They are scamming homeowners! Getting full payments and not completing the work! Upon calling the phone number on google, the owner claims Baran and Enes does not work with them anymore but these individuals are scamming customers using My Blinds Market as a company name!! I dont know who to believe at this point! We just want our bent blinds to be taken care of and our relatives curtains to be installed ( they are not responding to any messages or phone calls)!
The team listened to our needs, recommended best product that suits the decoration of the home, and in a short period of time, they were here on time to install them. Great customer service. Measurements were accurate. Overall, great experience. You will get high quality product with a fair price.
Horrible customer service. They brought the wrong blinds and then ignored all my requests to change them. They will ignore your calls and messages. Don’t work with them
My experience with Enes and Baran have been amazing from customer's service to the quality of their products. I could not have been more happier and satisfied. I will always purchase any future products from them and I will recommend to anyone to come here for honest business. If there are any concerns, they take care of you.Thank you so much for being patience and for being so kind to me and for making my house look beautiful. 5 stars all the way!?
One aspect that really stood out to me was the exceptional quality of the zebra blinds offered at the shop. The materials used were top-notch, and the blinds felt sturdy and durable. The shop had a great selection of colors and patterns, allowing me to find blinds that perfectly matched my home's decor. It was evident that this shop takes pride in offering high-quality products to their customers. The level of customer service I received was unparalleled. The staff took the time to measure my windows accurately and offered valuable advice on installation techniques. They even provided detailed instructions on how to care for the blinds to ensure their longevity. The entire process was seamless and stress-free, thanks to their assistance
My Blinds Market is a Canadian Blinds shop based in Vaughan, Ontario. My Blinds Market is located at 7250 Keele St #49, Concord, ON L4K 1Z8, Canada.
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