I’m a retired professional electrical engineer. In the past 18+ months I have purchased a number of Siglent oscilloscopes, power supplies, meters and waveform generators from RCCE to set up my lab. Every order was double-packed, shipped the same day that I placed the order and was delivered by Purolator in perfect condition two days later. One meter failed after 6 months but Gina shipped a warranty replacement before I had even returned the faulty item. In the age of discount suppliers and low-cost shippers it’s a pleasure to find a company that sells quality equipment and provides exemplary customer service. I thoroughly recommend RCCE.
Can not express how well this customer service was, not only was Jenna a pleasure to talk to on the phone answering all my questions, when I got to the store she insisted Thomas helped bring my order to my car, while loading Thomas took notice that my back tire seemed to be flat, seeing this they could have just left it at that. Nope Thomas offered to help me further by pumping up my tire for me and checking to make sure I was safe before I left. I can not explain the gratitude I have for Jenna and Thomas without their amazing customer service going above and beyond I would have probably been stuck calling CAA right now instead of this review. I would 100% recommend this company because they understood that if they were in my position they would have wanted help too. I'm so beyond thankful for people like Jenna and Thomas who actually care for there customers well being. (I apologize for any miss spelt names if so!)
RCCE is a company that cares about its customers. Gina was flexible in accommodating my request. It is my third purchase from them. Better prices and faster delivery than Amazon. You can't beat that.
Have ordered Siglent equipment online twice from them now in the last couple weeks, ships with Purolator and I've gotten things basically next business day. Everything has come double boxed with tons of packing peanuts which is nice (better than most places just slapping a sticker on the product box). Best prices I've found in Canada too, pretty happy overall.
Bought a Siglent SDS2104X Plus and LA module. It was the best deal I could find in Canada with lots of additional Options activated included in the base price. The service was great and communications excellent. Thanks, Gina! I could not be happier. I highly recommend buying through RCC Electronics.
I was pleasantly surprised with the eclxcelent customer service that RCC provided. From sales to technical support, every question and concern was addressed. Bottom line, these are a good bunch of people that have your best interest at heart. Please keep it up I have more equipment to purchase, I wouldn't consider going any ware else.
I too dealt with Gina, who took the time to answer my questions about an oscilloscope that I wished to purchase. Really great customer service! The scope arrived later that same week (western canada) very well packaged. I would definitely buy from RCC again.
RCC Electronics is a Canadian Electrical supply store based in Vaughan, Ontario. RCC Electronics is located at 30 Moyal Ct, Concord, ON L4K 4R8, Canada.
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