Purchased new "floor model" from "Best buy". I was OK to accept a couple of dents, but after "John, Phil" he actually answers to all names, the problems started. 8 weeks later no fridge, he was going to borrow his bosses Suburban and deliver, I said No, and hired a moving company to meet me on location and move properly. During 8 weeks, multiple conversations, multiple excuses, true scammer. Fridge has never worked, bbb didn't do anything, consumer protection, wrote him a letter, but that resulted in John or Phil to call him and he will send his Tech out to Diagnose!! Save your money, wherever you buy appliances call manufacturer and confirm that the company selling them is authorized to do so! We learned a $3000 lesson, no help from goverment agencies, once you give this company your money, you are on your own! Stay away from here, and also don't buy Samsung, irrepairable and Samsung does not care to do anything either!! If I could rate less then a star I would! Good luck LegalEagle!!
I got a refurbished counter-depth French door fridge from this company a couple of days ago. Hawai was very nice and accomodative. I was looking for no scratch no dent. She noticed though a problem with the one I was supposed to buy first (there was an unnoticed dent), and suggested a better one, more expensive though in fact, but almost at the same price for me. The delivery guys were great, no scratches on the hardwood or walls, and my kitchen is not an easy location in the house to get a fridge there. For now the fridge is working ok. UPD: The fridge broke down in 9 months. Compressor and electronic boards. No sense to fix.
DO NOT GIVE PHIL YOUR MONEY! We bought a floor model dishwasher off him from an ad on Kijiji and got sold a broken unit. He won't refund the money, claimed to want to help us get Bosch to repair or replace the unit, and now won't return our calls and has gone completely silent. Phil is a liar and a con-artist. Avoid!
This company get a 5⭐ from us we are very satisfy with our washer and dryer. Great customer service friendly and helpful. I will recommend this company.
Do not go to this place. The man who works there, Phil, is incredibly dishonest and disrespectful. He will seem nice at first until anything goes wrong with your product, and there's a great chance that your product will be defective. At that point, he will give you the run around until you just get so fed up you give up, and if you continue to pursue he will get incredibly nasty. Read the reviews and don't be fooled. Save yourself the headache and money and buy elsewhere.
Not only were the people VERY rude, the item wasn't delivered to me (3 weeks now.) They came at a time when I told them I wouldn't be home, and then they wanted another 50$ to attempt delivery again. Stay away.
Phil is a very friendly guy, and was helpful in trying to select from the items he had available. I recommend that you go in prepared to barter! :) It is a fun cross-cultural experience! I was able to get a very nice set of luggage, at a great price.
HT WORLD CANADA is a Canadian Appliance store based in Vaughan, Ontario. HT WORLD CANADA is located at 171 Maplecrete Rd SUITE# 6, Concord, ON L4K 2B4, Canada.
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