Absolutely terrible. Missed 2 flights to Boston today. Can't talk to anybody. Avoid this place at all costs. Wouldn't even give them a 1 but Google forces you to in order to post
Had an appointment confirmation within minutes for a test within 2hrs. Elna Medical provided my result in less than 24hrs. The testing site was clean and personnel very professional. I have recommended a number of individuals to this location.
I cancel the appointment way before the due date but they still took the money out tried to contact them by email and phone number but I couldn't get an answer hope you guys do something good with my money. Luz Enith Jiménez
Worst experience ever, almost 2 hours waiting in a que even though we all booked appointments ahead! Moreover, it take more than 24 hours to get the result and no one is responding to my email. I had to do it again in the airport
THE WORST CLINIC FOR TRAVEL COVID TESTING It has been 6 days since our covid test at their newmarket location at 17730 Leslie and we never got the results. They will not answer their phone and refuse to reply to emails. It is so disappointing to know clinics are allowed to operate like this in Ontario. They are not reliable at all, seems like all they care about is getting the money upfront without ever releasing the test results. Clients should be warned about Elna Medical centres having a bad reputation and should stay away from them.
Please don't expect your appointment to be on time. Prepare to wait in a long line up outside. Line up earlier than the 15 mins suggested time. If there are any questions or concerns i.e. receipt, ask when you are in the office. Most importantly, don't believe anyone or any signs that are posted that you will receive your test results within 24 hrs. More like 3-4 days. Staff was friendly but management needs to stop overbooking and overworking their staff!!!!!!!!!!! I can't even imagine the money these people pull in on a daily basis and feeding off desperate ill people. Shame on you!
Worst place ever, never ever picked up the phone. I try to call them regarding my appointment and was on hold for almost an hour, no one answers phone.
Elna Medical is a Canadian Medical Center based in Vaughan, Ontario. Elna Medical is located at 7575 Hwy 27 Unit 27, Vaughan, ON L4L 4M5, Canada.
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