I have had several eyebrow micro shading and nails done in this place. The staff and the owner are very accommodating and nice, they always do their job in excellent results. I highly recommend this place to everyone. ❤️❤️❤️
Great experience today at the salon, Monica really helped to address my nail needs for my pedicure given my ingrown nail, she directed her staff member Ken and he did a great job and my wife really enjoyed her pedicure with Lily and regularly asks for her. They are all so delightful, thanks so much and will be coming back to see them again soon!
I have been going to PN Pro Nails for three years. I went to get a shellac manicure done for a concert on November 11th around 11:45am. Typically, shellac manicures last upwards of 2 weeks on my nails. However, within 24 hours they were chipping and peaking off. I called and politely asked for a refund which they denied. Instead, they offered to redo my nails for free, which I agreed to. When I got there, one of the ladies shoved her phone in my face and told me that I wasn’t there on November 11th when I absolutely was. She was trying to show me security footage which had a very obvious deleted gap of footage of when I was supposed to be in the salon. She claimed I had my dates wrong and called me confused. Also insinuated I was a thief and trying to get free services out of them. After showing her photos, text messages, and my credit card statement saying I paid on November 11th, she backed off and said I had to pay $10 to get my nails redone after saying it was free on the phone. When I get to the register she said it’s free again but I refused and paid the $10 since they made such a fuss. I have never been treated so poorly in an establishment and as a recurrent customer of 3 years I surely was not expecting such awful behaviour from staff. I am immensely disappointed and will not be returning. Attached is my nails 2 days after leaving the salon.
Came here for the first time today, all staff were so friendly and welcoming. They really took their time to make sure my nails were done perfectly and did them exactly the way I asked for. Will for sure come back and recommend to everyone!
Made an appointment, I might as well not have. I had staff switching every few minutes with me. I asked for purple French tips with chrome on top of the purple tips. They use an extremely fake pink as a natural nail color, when I voiced concern instead of fixing it they said "it looks fine we use this one all the time". The gel I got did not cover the side of my nails, creating nail breakage immediately. They put white on my nails and when I told them I wanted purple like the picture I showed them. They didn't tell me they didn't have any purple nail polish after everything was almost done. There was tons of purple on the wall in all different kinds of Polish. They just didn't want to listen, instead of listening to what I asked for they told me I asked them for white so I showed them the photo again which was very clearly purple. They realized that they were wrong so they said "next time next time" refusing to acknowledge or fix their mistake. I ended up having to go to another salon and pay the exact same amount to get everything fixed.
First time here, and they did an amazing job. I got a pink french manicure with white flowers as my design and almond for shape. She was mindful of removing my previous shellac carefully to preserve my real nail which was important to me since I've been actively growing my nails and preserving its thickness/durability on my own. They did a wonderful job and the price was great! Will be returning for sure.
Monica is such a rude person I had an appointment booked with Julia she kept yelling and screaming for no reason! Don’t bother coming here she is the owner and has zero respect to a customer! Very disappointed
PN Pro Nails is a Canadian Nail salon based in Vaughan, Ontario. PN Pro Nails is located at 4555 Hwy 7 Unit B7, Woodbridge, ON L4L 4Y7, Canada.
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