7
1 Bass Pro Mills Dr #275, Concord, ON L4K 5W4, Canada
Vaughan, Ontario L4K 5W4
+19054820219

Had an awkward experience with the employee in a white top, at the door. There was an older lady lined up at the entrance, waiting to enter, and as they were letting people out of the store she told the woman at the front to wait her turn and lecturd her. I understand if shed been pushing ahead, but the lady hadnt so muched as glanced in. Really rude to her, I just left the line and the lady in front left as well.

I had a very disappointing experience at this store yesterday morning. The old lady with extremely short hair was extremely unprofessional and rude throughout my visit. She didn’t smile once, spoke with a harsh tone, and rushed me to make a purchase without even allowing me to properly look at the bags. It felt very disrespectful and uncomfortable. After reading other reviews, I see that many customers have had similar negative encounters with the staff here. It is concerning that such behavior continues unchecked. Unfortunately, this experience has left me with a very poor impression of Guess, and I will not be returning to this location.

I wanted to buy gifts for my family and not spend much, many other stores were judging me for asking this, but shout out to “Chelsea” for best service. She showed me best wallets in best price range.

Had a really unpleasant experience at the store in mills. Asked "the mgr" if they have mems wallet she didnt even look at me said it's there. As if I know where is "there" I looked her and said can u direct me where and as if I annoyed her. So I walked away very rude don't why she's working if she hates her job to serve customers.

Unprofessional staff and rude manager Went there yesterday picked up few pants to try went to change room and waited for few minutes to see if change room attendant will help me , guess what changed room was closed and almost everyone working there saw me waiting but didn’t have professionalism and respect to tell me changed room closed. Tried to talk to manager but obviously she ignored me, why are you having the clothing store open when you can’t try them on

There was 2 girls at guess accessories store very rude behaviour and plus laughing at customer one customer ahead of she gave him lot of change like dime and nickel so guy kindly ask her that if he could get 5$ bill instead and she was like started shaking head and said that’s what i have and started laughing with other girls and before even guy walked out humiliated they started making fun of him that’s really rude and unprofessional and disgusting behaviour Will never walk in again

I was shopping in this store on Saturday april 2. The girls in this store were so helpful. They convinced me that I needed the purse to match the shoes. They were right. Amazing staff. Great atmosphere.

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GUESS Factory Accessories — Clothing Store in Vaughan

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GUESS Factory Accessories

Clothing Store at 1 Bass Pro Mills Dr #275, Concord, ON L4K 5W4, Canada. Here you will find detailed information about GUESS Factory Accessories: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    10 AM–8 PM
  • Monday
    9:30 AM–9:30 PM
  • Tuesday
    9:30 AM–9:30 PM
  • Wednesday
    9:30 AM–6 PM:
  • Thursday
    Closed
  • Friday
    9:30 AM–9:30 PM
  • Saturday
    9:30 AM–9:30 PM

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
1 Bass Pro Mills Dr #275, Concord, ON L4K 5W4, Canada.
City:
Vaughan
Phone:
Postcode:
L4K 5W4

About GUESS Factory Accessories

GUESS Factory Accessories is a Canadian Clothing Store based in Vaughan, Ontario. GUESS Factory Accessories is located at 1 Bass Pro Mills Dr #275, Concord, ON L4K 5W4, Canada.


Please contact with GUESS Factory Accessories using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find GUESS Factory Accessories opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about GUESS Factory Accessories

  • Billy Korin Tuyen
    Added 2025.11.24
    Had an awkward experience with the employee in a white top, at the door. There was an older lady lined up at the entrance, waiting to enter, and as they were letting people out of the store she told the woman at the front to wait her turn and lecturd her. I understand if shed been pushing ahead, but the lady hadnt so muched as glanced in. Really rude to her, I just left the line and the lady in front left as well.
  • Rutika Patel
    Added 2025.10.05
    I had a very disappointing experience at this store yesterday morning. The old lady with extremely short hair was extremely unprofessional and rude throughout my visit. She didn’t smile once, spoke with a harsh tone, and rushed me to make a purchase without even allowing me to properly look at the bags. It felt very disrespectful and uncomfortable. After reading other reviews, I see that many customers have had similar negative encounters with the staff here. It is concerning that such behavior continues unchecked. Unfortunately, this experience has left me with a very poor impression of Guess, and I will not be returning to this location.
  • Joseph Hay
    Added 2025.08.13
    I wanted to buy gifts for my family and not spend much, many other stores were judging me for asking this, but shout out to “Chelsea” for best service. She showed me best wallets in best price range.
  • By owner
    Added 2025.08.20
    Hello, Thank you for your feedback, we really appreciate you taking the time to share your rating with us. We would like to hear more about your experience during your recent visit. Please contact us at: Guess Customer Care 1(877) 444-8377 or visit our website Contact Us page Monday– Friday 6 a.m. – 5 p.m. (PT) | Saturday 7 a.m. – 4 p.m. (PT)
  • M M
    Added 2024.12.01
    Had a really unpleasant experience at the store in mills. Asked "the mgr" if they have mems wallet she didnt even look at me said it's there. As if I know where is "there" I looked her and said can u direct me where and as if I annoyed her. So I walked away very rude don't why she's working if she hates her job to serve customers.
  • Behnam Gol
    Added 2022.10.05
    Unprofessional staff and rude manager Went there yesterday picked up few pants to try went to change room and waited for few minutes to see if change room attendant will help me , guess what changed room was closed and almost everyone working there saw me waiting but didn’t have professionalism and respect to tell me changed room closed. Tried to talk to manager but obviously she ignored me, why are you having the clothing store open when you can’t try them on
  • Ummehani Malek
    Added 2022.08.19
    There was 2 girls at guess accessories store very rude behaviour and plus laughing at customer one customer ahead of she gave him lot of change like dime and nickel so guy kindly ask her that if he could get 5$ bill instead and she was like started shaking head and said that’s what i have and started laughing with other girls and before even guy walked out humiliated they started making fun of him that’s really rude and unprofessional and disgusting behaviour Will never walk in again
  • Tiffany Doucette
    Added 2022.04.03
    I was shopping in this store on Saturday april 2. The girls in this store were so helpful. They convinced me that I needed the purse to match the shoes. They were right. Amazing staff. Great atmosphere.
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