What a lovely experience! The staff was phenomenal and they made my day with their compliments on how the dress looked on me. Everything was just perfect. I’m very satisfied with the customer service and beautiful selection of dresses!
Came to this location a few times because I was eyeing a dress. First time, I went to try it on and waited for over 5 mins for a dressing room; one lady behind cash saw me and ignored me which I then had to go over and ask for one. Very unprofessional. The second time I went in to purchase the dress under the impression I would be able to return it in the chance that I found something else because there was a tag on it that said I could return it if all tags were still attached. While at the checkout I asked to confirm the policy… nope, can’t return. Weird. I held off because I didn’t want to keep over $100 at one store I barely go to for store credit. Anyways, I went back a third time because it’s the dress I liked most. While cashing out, the lady was folding up the GOWN like nothing and asked if I wanted a shopping bag. I knew there were dress bags so I asked for that (which she gave) but she still folded the dress. I asked her to just give it to me so I could do it. I was at the cash register packing away my own dress while she went to the other side and watched. VERY unprofessional.
Excellent customer service from Negar She helped me with a return of clothes because I did not understand how to do it, she was very patient and kind with me because my English is very bad Very nice location that makes you feel the store has been around for a while. They have everything any other shoppers could offer you. The staff are super friendly.
I often shop at suzy for blouses, my recent shopping experience was awesome,I would really like to thank Negar for being was so sweet and helpful. She helped me to find correct size and even gave genuine feedback. Thank you making my day. I hope every customer service representative is kind like her.
The staff members were incredibly friendly, attentive, and knowledgeable. Negar offered valuable assistance in helping me find the perfect outfit for a special occasion .definitely will be back there
I just want to say that I was at Suzy 2 days ago looking for summer clothes and dresses and the manager Alexis helped me to find what I needed took her time didn’t rush me to pick just anything even though the store was busy I know I will visit Suzy again had a good time picking up clothes thank you
Neena she helped me alot not with the dress but with the makeup and the hair do with my dress I loved her suggestions and the way she spoke politely and I made my purchase because of her
Suzy Shier | Le Château is a Canadian Clothing Store based in Vaughan, Ontario. Suzy Shier | Le Château is located at 1 Bass Pro Mills Dr Unit #320, Vaughan, ON L4K 5W4, Canada.
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