Free Designer! I was astonished to see that we can actually afford a designer who can make my living room look like it came out of a magazine. Zenlia Has designers on staff who will do the work for free, all you have to do is buy the furniture from them. Which was easy with the vast selection they have. Designer took the time and answered all my questions and checked off all the boxes. We wanted comfort, durability and style and they delivered. Thank you for all the hard work you put in to give us our dream living room.
I ordered a few items from Zenlia Home Store and am very happy with the purchase. I had a minor issue with one of the recliner chairs a week after the delivery. I called to let them know the next day we had someone at our door to fix it. Their sales team is amazing, their delivery team is amazing and their service team is equally amazing. Highly recommended.
An amazing experience! My brother purchased from Zenlia in the past and recommended I go there when I purchased my home. From start to finish they were with me every step of the way from measurements to picking the fabric and accent pieces on my wall. I highly recommend Zenlia to anyone who wants high end furniture with their own twist.
The biggest mistake you can make is to purchase from Zenlia Furniture. I spent approximately $35,000 at Zenlia Furniture which included a custom leather sofa at the cost of $11,000, which I immediately had problems with. Both the main and backrest cushion deformed after sitting on the couch a short while. The cushions would not “puff” back up and return to form. This made the sofa look aged and damaged. I contacted Zenlia Furniture immediately to express my concerns. I was met by an aggressive Manager who accused me of “intentionally jumping” on my sofa. After the heated discussion the Store Manager agreed to restore the pillows, while also stating that something like that could happen. After a few days they picked up the pillows from my home and the following morning I received an email saying that there was nothing wrong with the sofa cushions, they would not be taking any action and accusing me of being a liar. They returned the pillows to me after three weeks in the same deficient state, creating a lot of disappointment, and stress having to sit on a couch without pillows for weeks. To my surprise, I received an invoice of $600 for transport. At that point I decided I would need to take legal action. My lawyer drafted a letter including pictures and sent this via email and they chose to ignore all correspondence. I took it upon myself to get four different opinions for solutions, two were from interior designers and two sofa maker/repair experts. All had the same conclusion, the money they charged for the custom-made sofa, was not worth the money I paid. After trying to resolve this directly with Zelina and getting no where, I asked them to provide the name of the manufacturer, to which they refused. I feel they are being dishonest in stating that it was “made in Canada” as they advertise. No warranty has been provided even though I requested it, no efforts have been made to rectify the deficiencies, only that I pay the $600 transport fee for them to diagnose the problem without resolution. I have owned this sofa for 8 months and now the arm rest stitching has come undone at the seams as well. I have received a quote from another company to repair the sofa in the amount of $2000 for new high-density pillows. At this stage after all my negative experience, I feel obliged to strongly advise that you avoid doing business with Zenlia Furniture. This company has not provided any value for my money, they have provided no customer service or satisfaction and they are unwilling to repair damages or guarantee the quality of their products. BUYER BEWARE!
Our bedroom set was delivered yesterday. We love the quality. It was delivered on time, as ordered and delivery guys were excellent. Very professional and polite. They took extra care, assembled everything and took all the packaging away. We also had a follow up call from the store to make sure everything was fine. xoxo
We just finalized our furniture order with Zenlia. I am so impressed with everything. We were so tired going to different furniture stores and every store more or less sells same stuff. At Zenlia, we got our customized furniture with the help of its in house designer and she is amazing. Staff is very knowledgeable, professional and friendly. Anyone looking for furniture, just go to Zenlia. Highly recommend
Best of quality in furniture, very well made with numerous options! If you don't see it on the floor, they will make it for you! Professional, patient and knowledgable staff with superb products, you can't go wrong!
Zenlia Home Store - High End Luxury Furniture Store is a Canadian Furniture Store based in Vaughan, Ontario. Zenlia Home Store - High End Luxury Furniture Store is located at 8000 Hwy 27 #10, Woodbridge, ON L4H 0A8, Canada.
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